Legal requirements

Virtual Phone Numbers (DIDs) of the following countries require registration:

While many countries have an unrestricted policy for Virtual Phone Number allocation, some require documentation. The following requirements apply when purchasing a Virtual phone number from these countries.

The following countries require registration :

Please click on country that you need to find the requirements.

• Austria National
  1. Name, business name and contact phone.
  2. Current address in Austria (street, building number, postal code and city). *If registration is performed using personal details, end user's birth date and birth place should be provided as well.
  3. Proof of address (a copy of utility bill no older than of 3 months).

  *In case registration process is performed under a company name, company registration certificate shall be provided instead of passport or ID copy.

• Australia Local, Toll-free and Shared Cost
  1. Name, business name and contact phone.
  2. Current address worldwide (street, building number, postal code and city).
• Australia Mobile
  1. Name, business name and contact phone.
  2. Passport or ID copy*.
  3. Current address worldwide (street, building number, postal code and city).
  4. Proof of address (a copy of utility bill no older than of 6 months).

  *In case registration process is performed under a company name, company registration certificate shall be provided instead of passport or ID copy.

• Belgium Local
  1. Name, business name and contact phone.
  2. Current address in Belgium, must be from the same area in Belgium as the DID ordered (street, building number, postal code and city).

• Belgium National
  1. Name, business name and contact phone.
  2. Current address in Belgium (street, building number, postal code and city).

• Bolivia Toll-free
  1. Name, business name and contact phone.
  2. Current address worldwide (street, building number, postal code and city).
  3. Specific registration form is provided during registration process which has to be filled in and signed by the customer.

  NOTE: Number provided online is demo. Active number will be provided when registration process is complete.

• Bosnia & Herzegovina Toll-free
  1. Name, business name and contact phone.
  2. Current address worldwide (street, building number, postal code and city).
• Bulgaria Local
  1. Name, business name and contact phone.
  2. Passport or ID copy*.
  3. Current address in Bulgaria, must be from the same city in Bulgaria as the DID ordered (street, building number, postal code and city).

  *In case registration process is performed under a company name, company registration certificate shall be provided instead of passport or ID copy.

  NOTE: Number provided online is demo. Active number will be provided when registration process is complete.

• Bulgaria Toll-free
  1. Name, business name and contact phone.
  2. Current address worldwide (street, building number, postal code and city).

  NOTE: Number provided online is demo. Active number will be provided when registration process is complete.

• China Local and Shared Cost
  1. Name, business name and contact phone.
  2. Company registration certificate*.
  3. Current address worldwide (street, building number, postal code and city).
  4. 2 proofs of address (2 copies of utility bills no older than of 3 months).
  5. Service usage description.

  * Registration certificate shall be provided along with passport copy.
  NOTE: Registration process cannot be performed under personal details.

• Croatia Local
  1. Name, business name and contact phone.
  2. Passport or ID copy*.
  3. Current address in Croatia, must be from the same area in Croatia as the DID ordered (street, building number, postal code and city).

  *In case registration process is performed under a company name, company registration certificate shall be provided along with passport or ID copy.

• Croatia Toll-Free
  1. Name, business name and contact phone.
  2. Passport or ID copy*.
  3. Current address in Croatia.

  *In case registration process is performed under a company name, company registration certificate shall be provided along with passport or ID copy.

• Cyprus Local and National
  1. Name, business name and contact phone.
  2. Passport or ID copy*.
  3. Current address worldwide (street, building number, postal code, city).
  4. Proof of address (a copy of utility bill no older than of 6 months).

  *In case registration process is performed under a company name, Cyprian company registration certificate shall be provided instead of passport or ID copy.

• Ecuador Toll-free
  1. Name, business name and contact phone.
  2. Current address worldwide (street, number, postal code and city).

• Estonia National
  1. Business name and contact phone.
  2. Current address worldwide (street, building number, postal code and city).
  3. Letter of intention (LOI).

  NOTE: Registration process cannot be performed under personal details.

• France Local
  1. Name, business name and contact phone.
  2. Current address in France, must be from the same area in France as the DID ordered (street, building number, postal code and city).
  3. Proof of address (a copy of utility bill no older than of 6 months).

• France National and Toll-free
  1. Name, business name and contact phone.
  2. Current address in France (street, building number, postal code and city).

• France Mobile
  1. Name, business name and contact phone.
  2. Passport or ID copy*.
  3. Current address worldwide (street, building number, postal code, city).
  4. Proof of address (a copy of utility bill no older than of 6 months).

  *In case registration process is performed under a company name, company registration certificate shall be provided instead of passport or ID copy.

• Georgia Local
  1. Name, business name and contact phone.
  2. Passport or ID copy*.
  3. Current address in Georgia, Tbilisi (street, building number, postal code and city).
  4. Proof of address (a copy of utility bill no older than of 6 months).
  5. Specific registration form is provided during registration process which has to be filled in and signed by the customer.

  *In case registration process is performed under a company name, company registration certificate shall be provided instead of passport or ID copy.

• Georgia National and Toll-free
  1. Name, business name and contact phone.
  2. Passport or ID copy*.
  3. Current address worldwide (street, building number, postal code, city).
  4. Specific registration form is provided during registration process which has to be filled in and signed by the customer.

  *In case registration process is performed under a company name, company registration certificate shall be provided instead of passport or ID copy.

• Germany Local
  1. Name, business name and contact phone.
  2. Passport or ID copy*.
  3. Current address in Germany, must be from the same city in Germany as the DID ordered (street, building number, postal code, city).
  4. Proof of address (a copy of utility bill no older than of 6 months).
  5. Specific registration form is provided during registration process which has to be filled in and signed by the customer.

  *In case registration process is performed under a company name, German company registration certificate shall be provided instead of passport or ID copy. ** Only scanned documents are acceptable for German number registration.
  NOTE: Number provided online is demo. Active number will be provided when registration process is complete.

• Germany Toll-free
  1. Name, business name and contact phone.
  2. Passport or ID copy*.
  3. Current address in Germany (street, building number, postal code, city).
  4. Proof of address (a copy of utility bill no older than of 6 months).

  *In case registration process is performed under a company name, company registration certificate shall be provided instead of passport or ID copy. ** Only scanned documents are acceptable for German number registration.

• Germany National
  1. Name, business name and contact phone.
  2. Passport or ID copy*.
  3. Current address in Germany (street, building number, postal code and city).
  4. Proof of address (a copy of utility bill no older than of 6 months).
  5. Specific registration form is provided during registration process which has to be filled in and signed by the customer.

  *In case registration process is performed under a company name, German company registration certificate shall be provided instead of passport or ID copy. ** Only scanned documents are acceptable for German number registration.
  NOTE: Number provided online is demo. Active number will be provided when registration process is complete.

• Greece Local
  1. Name, business name and contact phone.
  2. Current address in Greece (street, building number, postal code and city).

• Hong Kong National
  1. Name, business name and contact phone.
  2. Passport or ID copy*.
  3. Current address in Hong Kong (street, building number, postal code, city).
  4. Proof of address (a copy of utility bill no older than of 6 months).

  *In case registration process is performed under a company name, company registration certificate shall be provided instead of passport or ID copy.

• Hong Kong Toll-free
  1. Name, business name and contact phone.
  2. Current address worldwide (street, building number, postal code and city).

• Hungary Local
  1. Name, business name and contact phone.
  2. Current address in Hungary, must be from the same city in Hungary as the DID ordered (street, building number, postal code and city).

• Hungary National
  1. Name, business name and contact phone.
  2. Current address in Hungary (street, building number, postal code and city).

• Iceland Toll-free
  1. Name, business name and contact phone.
  2. Current address worldwide (street, building number, postal code and city).

• India Toll-free
  1. Name, business name and contact phone.
  2. Current address worldwide (street, building number, postal code and city).

• Indonesia Toll-free
  1. Name, business name and contact phone.
  2. Current address worldwide (street, building number, postal code and city).

• Ireland Local
  1. Name, business name and contact phone.
  2. Current address in Ireland, must be from the same area in Ireland as the DID ordered (street, building number, postal code and city).

• Italy Local
  1. Name, business name and contact phone.
  2. Passport or ID copy*.
  3. Current address in Italy (street, building number, postal code and city).
  4. Proof of address (a copy of utility bill no older than of 6 months).

  *In case registration process is performed under a company name, company registration certificate shall be provided along with passport or ID copy.

• Italy Toll-free
  1. Name, business name and contact phone.
  2. Passport or ID copy*.
  3. Current address worldwide (street, building number, postal code and city).
  4. Proof of address (a copy of utility bill no older than of 6 months).

  *In case registration process is performed under a company name, company registration certificate shall be provided along with passport or ID copy.

• Japan Local
  1. Name, business name and contact phone.
  2. Passport or ID copy*.
  3. Current address In Japan, must be from the same city in Japan as the DID ordered (street, building number, postal code, city).
  4. Proof of address (a copy of utility bill no older than of 6 months).

  *In case registration process is performed under a company name, company registration certificate shall be provided instead of passport or ID copy.

• Japan National
  1. Name, business name and contact phone.
  2. Passport or ID copy*.
  3. Current address worldwide (street, building number, postal code, city).
  4. Proof of address (a copy of utility bill no older than of 6 months).

  *In case registration process is performed under a company name, company registration certificate shall be provided instead of passport or ID copy.

• Japan Toll-free
  1. Name, business name and contact phone.
  2. Company registration certificate *.
  3. Current address worldwide (street, building number, postal code, city).
  4. * Registration certificate shall be provided along with passport or ID copy.

  NOTE: Registration process cannot be performed under personal details.

• Kazakhstan Local
  1. Name, business name and contact phone.
  2. Current address worldwide (street, building number, postal code and city).

• Latvia Local
  1. Name, business name and contact phone.
  2. Passport or ID copy*.
  3. Current address in Latvia (street, building number, postal code and city).

  *In case registration process is performed under a company name, company registration certificate shall be provided instead of passport or ID copy.

• Latvia Toll-free
  1. Name, business name and contact phone.
  2. Current address in Latvia (street, building number, postal code and city).

• Luxembourg National and Toll-free
  1. Name, business name and contact phone*.
  2. Current address worldwide (street, building number, postal code and city).

  *If registration is performed using personal details, end user's birth date and birth place should be provided as well.

• Malaysia Toll-free
  1. Name, business name and contact phone.
  2. Current address worldwide (street, building number, postal code and city).
  3. Service usage description.

• Malta National
  1. Name, business name and contact phone.
  2. Passport or ID copy*.
  3. Current address in Malta (street, building number, postal code and city).
  4. Proof of address (a copy of utility bill no older than of 6 months).

  *In case registration process is performed under a company name, company registration certificate shall be provided instead of passport or ID copy.

• Montenegro Toll-free
  1. Name, business name and contact phone.
  2. Current address in Montenegro (street, building number, postal code and city).

  NOTE: Number provided online is demo. Active number will be provided when registration process is complete.

• Netherlands Local
  1. Name, business name and contact phone.
  2. Current address in Netherlands, must be from the same area in Netherlands as the DID ordered (street, building number, postal code and city).

• Netherlands National
  1. Name, business name and contact phone.
  2. Current address in Netherlands (street, building number, postal code and city).

• Panama Toll-free
  1. Name, business name and contact phone.
  2. Current address worldwide (street, building number, postal code and city).
  3. Service usage description.
  4. Specific registration form is provided during registration process which has to be filled in and signed by the customer.

  NOTE: Activation time for Panama Toll-free is up to 4 weeks; Number provided online is demo. Active number will be provided when registration process is complete.

• Peru Local and Toll-free
  1. Name, business name and contact phone.
  2. Passport or ID copy*.
  3. Current address in Peru (street, building number, postal code, city).
  4. Proof of address (a copy of utility bill no older than of 3 months).

  *In case registration process is performed under a company name, company registration certificate shall be provided instead of passport or ID copy.

• Poland Local and Toll-free
  1. Customer name, Business name and contact phone.
  2. Passport or ID copy*.
  3. Current address worldwide (street, building number, postal code, city).
  4. Proof of address (a copy of utility bill no older than of 3 months).

  *In case registration process is performed under a company name, company registration certificate shall be provided instead of passport or ID copy.

• Portugal National
  1. Name, business name and contact phone.
  2. Current address in Portugal (street, building number, postal code and city).

• Romania Local, National and Toll-free
  1. Name, business name and contact phone.
  2. Current address worldwide (street, building number, postal code and city).

• Russia Local, Mobile and Toll-free
  1. Name, business name and contact phone.
  2. Passport or ID copy*.
  3. Current address worldwide (street, building number, postal code and city).
  4. *In case registration process is performed under a company name, company registration certificate shall be provided instead of passport or ID copy.

  NOTE: If Russian local numbers are being registered under company name: company VAT/TAX ID and company director details (name, surname and contact phone) are also needed.

• Saudi Arabia Toll-free
  1. Business name and contact phone.
  2. Current address worldwide (street, building number, postal code and city).
  3. Letter of intention (LOI). NOTE: Activation time for Saudi Arabia Toll-free is up to 3 weeks; Number provided online is demo. Active number will be provided when registration process is complete.

• Singapore Local
  1. Name, business name and contact phone.
  2. Passport or ID copy*.
  3. Current address worldwide (street, building number, postal code, city). *In case registration process is performed under a company name, company registration certificate shall be provided instead of passport or ID copy.

• Singapore Toll-free
  1. Name, business name and contact phone.
  2. Current address worldwide (street, building number, postal code and city).

• South Africa Local
  1. Name, business name and contact phone.
  2. Passport or ID copy*: a. South African national identity document. b. South African biometric national identity card. c. Passport (issued by any country).
  3. Current address in South Africa, must be from the same geographic zone as the DID ordered (street, building number, postal code, city).
  4. Proof of address (a copy of utility bill no older than of 6 months). *In case registration process is performed under a company name, company registration certificate shall be provided along with passport or ID copy.

• South Africa National and Toll-free
  1. Name, business name and contact phone.
  2. Passport or ID copy*: a. South African national identity document. b. South African biometric national identity card. c. Passport (issued by any country).
  3. Current address worldwide (street, building number, postal code, city).
  4. Proof of address (a copy of utility bill no older than of 6 months). *In case registration process is performed under a company name, company registration certificate shall be provided along with passport or ID copy.

• Spain Local and National
  1. Name, business name and contact phone.
  2. Passport or ID copy*.
  3. Current address in Spain (street, building number, postal code and city). *In case registration process is performed under a company name, company registration certificate shall be provided instead of passport or ID copy.

• Switzerland Local
  1. Name, business name and contact phone.
  2. Passport or ID copy*.
  3. Current address worldwide (street, building number, postal code and city).

  *In case registration process is performed under a company name, company registration certificate shall be provided along with passport or ID copy.

• Thailand Local, Mobile and National
  1. Name, business name and contact phone.
  2. Current address worldwide (street, building number, postal code and city).
  3. Service usage description.

• Thailand Toll-free
  1. Name, business name and contact phone.
  2. Current address worldwide (street, building number, postal code and city).

• Turkey Local
  Business identity verification:

  1. Name, last name
  2. Contact phone number
  3. Passport or ID copy
  4. Company name
  5. Company incorporation certificate copy

  For address verification:

  1. Address in Turkey (street, building number, postal code, city and country)
  2. A copy of a utility bill (less than 3 months old)

• Ukraine Local
  1. Name, business name and contact phone.
  2. Passport or ID copy.
  3. Current address worldwide (street, building number, postal code, city).

  NOTE: Registration process cannot be performed under company details.

• United Arab Emirates Toll-free
  1. Business name and contact phone.
  2. Current address worldwide (street, building number, postal code and city).
  3. Letter of intention (LOI). NOTE: Activation time for United Arab Emirates Toll-free is up to 3 weeks; Number provided online is demo. Active number will be provided when registration process is complete.

• Uruguay Toll-free
  1. Name, business name and contact phone.
  2. Current address worldwide (street, building number, postal code and city).
  3. Letter of intention (LOI).

  NOTE: Number provided online is demo. Active number will be provided when registration process is complete.

• Venezuela Local
  1. Name, business name and contact phone.
  2. Passport or ID copy*: a. Venezuelan passport or ID.
  3. Current address in Venezuela (street, building number, postal code and city).
  4. Service usage description.

  *In case registration process is performed under a company name, Venezuelan company registration certificate shall be provided instead of passport or ID copy.

• Vietnam Mobile/Metered
  1. Name, business name and contact phone.
  2. Passport or ID copy*.
  3. Current address worldwide (street, building number, postal code and city).

  *In case registration process is performed under a company name, company registration certificate shall be provided instead of passport or ID copy.